Order and Return
Order Information
Place an Order and check Out Confidently
At Pharaoh Mart, we make ordering simple and secure. Here’s how it works:
- Browse Products: Explore our Pharaonic collection and add your favorites to the cart.
- Review Cart: Check your selections and proceed to checkout.
- Secure Checkout: Enter your shipping and payment information.
- Payment Methods: We accept major debit cards and popular payment methods worldwide.
- Order Confirmation: Upon completion, you’ll receive an email confirmation and view your order details in your account dashboard.
Order Tracking
Stay informed about your order’s journey! We’ll provide a tracking number once your order ships. Track its progress conveniently using the link in your confirmation email.
Shipping Information
Delivery Timeframes
- Domestic Express Shipping: Orders within the USA typically arrive within 3-10 business days after shipment.
- International Fast Shipping: International orders can take 5-15 business days to arrive, depending on your location and the shipping method.
Order Cancellation
Need to make a change? Contact us promptly for assistance. While we process orders quickly, we’ll do our best to accommodate cancellation requests.
Return Information
Hassle-Free Returns for Your Satisfaction
We’re committed to your happiness with every Pharaoh Mart purchase. If you need a return, here’s how we make it easy:
- Return Eligibility: You can return unused and unopened products within 7 days of receipt. Products that arrive damaged or broken are also eligible for return (proof required).
- Initiate Return: Contact us via email at help@pharaohmart.com to begin the return process.
- Return Shipping: Please return items in their original packaging. You’ll be responsible for return shipping costs. We’ll provide return labels and instructions.
- Refund Processing: Once we receive your return, we’ll issue a refund to your original payment method within 14 business days.
Additional Questions?
We’re here to help! Reach out to our friendly customer service team at help@pharaohmart.com for any order or return inquiries.